Anime & Gaming Convention

Refund Policy

Attendee Membership Refund Policy:
You are entitled to request an attendee membership order within 30 days without giving any reason for doing so. The deadline for canceling a badge order is 30 days after placing your order for an attendee membership.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail We will reimburse you no later than 30 days from the day on which we issue the confirmation for an approved refund.

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail